![]() I have gone through all the troubleshooting. Something just doesnt make sense.Īll apps are updated, all IOS are updated. Shopify gurus have sent new readers again, but i really tend to doubt i got two busted readers when it worked perfectly find two weeks ago. I used the reader two weeks ago with no problems. I have tried two different readers and two different Ipads all with the same problem. Sometimes it will seem like it is conencted and i put a chip card in and it does nothing, then tries to initialize and then finally times out and says no reader is connected. I have to reset the reader multiple times to get it to work. Between every transaction, or if its idle for just a couple of minutes. It disconnects from the blue tooth constantly. ![]() I am having a major problem with the chip and swipe reader.
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